Want Answers To Only Columbus Tickets Frequently Asked Questions?
If you have questions about Only Columbus Tickets or how ticketing work, you can see most answers in our FAQ page. If you have other issues not addressed on this page, just call our customer service hotline. Phone 361-287-7829 or fill out our support form.
After someone purchases a ticket from an event’s ticket office -- also called the primary ticket seller -- they have the option to resell that seat to a different ticket seeker. Sellers in the secondary ticket marketplace may involve licensed ticket sellers, ticket firms, box office promoters, and individuals like you. Only Columbus Tickets gets its tickets from a popular ticket marketplace, and directs results for Columbus and adjoining towns so you will easily find the best tickets in your area.
The price/demand model runs the secondary ticket market, and you might find that price points shift over time. It’s not rare to see seats go for under venue costs. You can also discover hard-to-find tickets for shows that are sold out that may cost more money than the box office price. The trick to the secondary market is to look back often to find what’s available in Columbus.
Depending on the individual sale, you might collect your tickets in one of six ways:
E-mail: A ticket code will be e-mailed to you before the start time, from which you should download your barcoded ticket. These e-tickets may have to be downloaded with My Ticket Tracker.
Mailed: Sellers will ship the tickets with FedEx. Purchased tickets are pledged to get there before the event starts, and you’ll receive a FedEx tracking number once they goes out.
Will Call: Tickets will be waiting in the event’s will call or main window.
Location Pick-up: Tickets should be collected at a close location (no more than 30 minutes away from the venue).
Paperless: The seller will come and meet your party at the venue and go with you to the box office.
Flash: The ticket seller will ship you a prepaid credit card that you will need to scan at the event front gate. It will contain the complete sale transaction and generate a viable receipt.
You can pick a different shipping address -- a street address or P.O. boxes -- for completed ticket orders placed via Only Columbus Tickets. However, on sales over $750, the ticket seller can decline to mail to a different address other than the billing address. Additionally, sellers may request a signed authorization from the buyer if they need evidence that the different delivery address is valid.
Instant tickets generally show as available to download and print after you place the order. Please allow for processing time, which might take up to one business day. You will receive a confirmation email detailing how to access your instant tickets.
To ensure you experience the best time in Columbus, your tickets have a 100% Money Back Guarantee in the event that:
The seller never ships your tickets
You receive your purchased tickets after the event commences
The venue deems your tickets unacceptable. (The venue must submit verifiable evidence in a written letter.)
The event was canceled without being rescheduled. (Shipping costs not included in your refund.)
Tickets from Only Columbus Tickets are usually first-come, first-served. If another customer submits their purchase before you, your purchase will end mid-process. In that case, you will have to go back to that event and try purchasing a different seat.
Most sellers have several groups of tickets and can book orders easier if they leave off the seating numbers on their listings. Of course, you'll see rows and larger sections to pick from. Your seats will be with each other, unless expressly noted.
Since Only Columbus Tickets is a resale marketplace, the ticket will show the first purchaser's name instead of yours. However, you will still get into the event because it's the bar code that's needed to enter.
To prevent ticketing fraud, most tickets are unique units. Therefore, if your tickets get lost, ruined, or stolen, you can contact the seller about replacing lost tickets. However, sales cannot be refunded.
If an event gets totally canceled, you are entitled to a full reimbursement (shipping not reimbursed). If the event is put off and set for another date, your tickets will move to the new date.